Key decision makers, like you, are always on the alert for new ideas to ensure the future growth of their company. According to an article in THE WALL STREET JOURNAL, the five main reasons managers and supervisors fail are:

1. Inability to get along
2. Failure to adapt
3. The "Me Only" syndrome
4. Fear of Action
5. Unable to rebound

These reasons for failure can be extended to leaders, supervisors, sales people, customer service representatives and others upon whom the organization relies on to accomplish its goals.

This seminar is an overview of our training program that will help your supervisors understand and utilize:

• The Roles and Functions of a Successful Supervisor or Team Leader
• Effective Organizational and Personal Goal Setting
• Developing Confidence
• Managing and Controlling Your Use of Time
• Understanding Human Needs
• Motivating Improved Performance
• Creating an Environment for Growth
• The Art of Listening
• Taking Corrective Action
• Delegation
• Decision Making
• Problem Solving